AI That Lies? Understanding and Fixing the Hallucination Problem in GenAI
[caption id="attachment_21886" align="alignright" width="254"] aiCustomerLens on AI and Hallucinations[/caption] Intro: In the rush to adopt generative AI, many teams are overlooking a critical issue: hallucinations. These aren't just funny outputs—they’re fabricated, confident-sounding mistakes that can erode trust, misguide users, and create legal or reputational risk. What’s inside the...