21 Jul Empathy, AI, and the Future of Client Engagement

Andy Cwik explains how Hubub uses AI to support marketing and sales
Startups today are turning to AI to solve one of their toughest challenges: client engagement at scale. Hubub, a digital concierge platform, is doing just that—leveraging AI to handle client entertainment, scheduling, logistics, and personalization.
Founder Andy Cwik shares how AI-enabled market research helps startups move faster and compete with larger companies. LLMs can now take over tasks once limited to well-funded teams. Client entertainment, once reserved for the C-suite, is becoming accessible to all thanks to AI.
But this episode isn’t just about automation—it’s about empathy. Understanding your customer’s pain points is the key to startup success. That’s how you get from one customer to 1,000.
From founder-market fit to go-to-market pitfalls, this conversation is packed with lessons for marketers, entrepreneurs, and innovators alike.
To learn more about Hubub, visit: https://hubub.me
Click here to view the video: https://www.youtube.com/watch?v=NkEb05_80-U
#AIandMarketing #AIenabledMarketResearch #StartupStrategy #ClientExperience #MarketingAutomation
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